Fred getting ready for his ride home!

Our Transportation Services: What You Need to Know 1

We get it. You’re busy. It seems what we are all lacking in today’s hustle-bustle world is time. But don’t worry, we can help take one thing off your to do list. If you’re a dog owner pressed for time, you should know that we couldn’t make enrolling your dog at our doggy daycare any easier – we will even pick up and/or drop off your pooch for you (talk about door to door service!). We regularly offer doggy pick-up and drop-off services for clients living in Beverly, Salem, Marblehead, Swampscott, Lynn,  Nahant, Peabody, Hamilton, and Wenham (for rides outside these areas please contact Morning pickups are typically scheduled between 7:30 and 9:00AM (a more precise pickup window can be communicated to you upon request the evening before a dog’s scheduled pickup). Dogs scheduled for a “half day” with transportation home are typically dropped off between 12 noon and 2PM; dogs scheduled for a “full day” (with transportation home) are typically dropped off between 2:30 and 5PM. For a more specific drop-off window, please contact management the day of your dog’s scheduled drop-off.

If you have specific pickup and drop off instructions that you would like us to adhere to — for example, to leave your dog in a certain room at drop-off — we ask that you kindly email this information to: (please do not text pickup or drop-off instructions).

On the day of pickup, we ask that clients insure that their dogs’ bladders and bowels are empty upon our arrival.  If your dog has a tendency to get car sick, please let us know and refrain from feeding him (a packed breakfast or lunch can be sent along with him in cases such as these).  Dogs should be wearing their collar — ideally a martingale collar — when we arrive for pickup (we use our own leashes).  Please remove flea and/or electronic collars before we arrive.  Giant breeds, or those prone to excessive pulling or jumping, should also have a harness on before our arrival.  This will help our bus driver and bus monitor and aid us in preventing injuries to our transportation staff.

In our experience, we have noticed that some dogs, particularly those that are sensitive to loud noises, are a bit fearful of the bus at first. Typically, this subsides once they realize that the bus is the vehicle (literally) taking them to their “happy place”. We will aid in this acclimation process by shutting the bus off at pickup and/or coming equipped with high value treats and a friendly voice/touch. The bus monitor will sit with nervous and/or new dogs to help quell anxiety.

Transportation reservations should be placed 24 hours before service is needed. Last minute additions or cancellations may be subject to an additional fee as we staff and plan our routes in advance. For additional questions about our dog transportation services, please email management at:

Client Keys

For clients requiring key access, note that we require two sets of keys to be given to us at the start of your transportation services – one for each of our “delivery vehicles”.

Booking Transportation in Pet Exec

Transportation is booked as a “scheduled service” separate from daycare within Pet Exec.  Simply click on the “Request Other Services” button in your Pet Exec portal to reserve a spot on our bus.
Note for clients who purchase daycare packages: you are also able to purchase transportation passes to coincide with your daycare packages. This is recommended as it will help us keep your total balance current.


A Note on Pick-Up’s for New Clients

Note that we advise against scheduling a pickup on your dog’s first day with us for a couple reasons: for one, some dogs will not want to get in a vehicle with someone they have not previously met. Secondly, a bus or car is not the ideal place to introduce a new pack member to our other four-legged clients. If you are the owner of a dog who will need to be picked up for daycare regularly, we would ask that on your dog’s first day you make arrangements to drop him off (we can bring him home if needed). If, based on extreme circumstances, you are unable to bring your dog to us for his first day, we will make arrangements to have a member of management pickup your dog, either by himself or with a very small group.  The pickup time will be quite early as we like new dogs to arrive at the daycare before most (if not all) of the “regulars” get there. This is because we have a specific way we like to introduce new dogs to our pack, as described here:

Danny and Lynus!

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One thought on “Our Transportation Services: What You Need to Know

  • Anthony Leone

    This is the greatest think I have ever seen. Made my morning. My dog has no where to go but I just want her to ride….. Great job