Drop-Off & Pick-Up Procedures


We are asking that clients continue to remain outside for drop-offs and pick-ups for the foreseeable future.  If our pack is outside upon your arrival, please feel free to holler over our fence if no one comes out to greet you relatively quickly (though we try to be cognizant of the coming’s and going’s of cars, especially during peak drop-off and pick-up times).  If we are inside, please call: 978-969-3988 and a member of our staff will greet you in our first set of air-gates (photo for reference below).  Upon exiting, please be sure to close and latch the gate for the next client.

Because of this new system, and provided your dog does NOT need a ride home, you can drop him off to us completely “naked” and without accessories (ie no collar or leash needed).  Dogs that need rides should come with a collar or harness so that they can be clipped in while riding the bus.

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